Yes, askBetty is a team of trained virtual assistants based in Canada and the United States. When you submit your tasks, you’ll initially receive an automated message from "Betty" as she connects you to one of our humans who will assist you in real-time.

askBetty is only available as a Slack App on the Slack App directory at the moment.
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First things first, create your web account. Follow the prompts to add the askBetty Slack app to a Slack workspace of your choice.

Please note: Some Slack workspaces require admin approval. Learn more about permissions and adding apps to your Slack workspace here.

When you need to get stuff done, simply open your askBetty Slack app and say “Hey Betty, I need help with X” to get started. The virtual assistant will ask a couple of questions to clarify, give you a time estimate and then get right to work. If it's a task that will take more than 45 minutes, the assistant will check in with you periodically to ensure they are on the right track. 

If you task goes over the time available on your account, your task will be paused and you’ll be prompted to top up your account. Your task will resume once your account has been topped up.

No, your hours will never expire and will remain in your account until they are used.

You’re only charged once the work on a task is complete. We charge in 15-minute increments.

askBetty provides real-time access to an anonymous pool of virtual assistants. Virtual Gurus’ Talentplace uses a matching algorithm to match you with a team of virtual assistants who can offer additional specialized services on a monthly subscription basis. Learn more about Virtual Gurus packages here.

The askBetty team can handle both your professional and personal administrative tasks such as research, data entry, and file formatting. The best part is that you’re communicating with a real human at the other end of the keyboard who can ask additional questions if required. Here are some additional examples of what Betty and her team can do for you.

While there are many tasks that the askBetty team can handle for you, there ARE certain tasks that are outside of our expertise. Here’s our general list of what we can’t do for you:
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-In-person services
-Inbox and calendar management
-Call answering (however, we can make calls on your behalf)
-Attend meetings on your behalf (ie: live note-taking)
-Event planning & project management (however, we can do preliminary venue research for you)
-Specialized services (ie: consulting, bookkeeping, legal/real estate/medical industry-specific assistance.) Our team atVirtual Gurus can help you with specialized virtual assistant services!
-Obviously anything illegal, immoral, discriminatory, hateful, violent

Absolutely! askBetty uses the Stripe payment processing platform. Stripe securely stores customer payment information and leverages real-time data access, fraud prevention and modern accounting—and that’s just the start.

The askBetty team can only access the information you share with us in the askBetty Slack app channel. See our Privacy Policy here for more information.

askBetty is online from 9 am to 7 pm EST, Monday to Friday. For now ;)

If you need to chat with one of our friendly cat herders, reach out to us at
‍hello@askbetty.io and we'll get back to you as soon as possible.